You and your staff manage your school in the NextKick admin at school.nextkick.ai. This guide shows how to log in, change your password, and reset a password when someone can't get in.
Before you start
You need the email address on your NextKick account.
Staff accounts are added in Staff → Staff Members. See How to Add Staff and Set Their Permissions.
To reset a student's password, you need access to Accounts → Profiles.
Step 1: Log in to the admin
Go to school.nextkick.ai.
On the School Admin Login page, enter your Email and Password.
Click Login.
Tip: Bookmark school.nextkick.ai on your front desk computer so staff can find it quickly. Only turn on Remember me on a computer that isn't shared.
Step 2: Help a new staff member log in
When you add a staff member, NextKick emails them a temporary password.
The staff member opens the email from NextKick.
They go to school.nextkick.ai.
They log in with their email and the temporary password.
If the email doesn't arrive, ask them to check their spam folder. After logging in, they can change the temporary password in Step 3.
Step 3: Change your own password
Each person changes their own password. The change applies to your account only.
In the left sidebar, click Settings → System & Security.
Stay on the System tab.
In the Login section, click Change password.
Enter your new password in New Password and New Password Confirm.
Click Change.
Use at least 8 characters with a mix of letters, numbers and special characters.
Step 4: Forgot your password?
On the login page, click Forgot Password.
Enter your email and click Get Code.
Check your email for the verification code. Enter it and click Verify.
Enter a new password twice and save it.
Still can't log in? Contact NextKick support through live chat.
Step 5: Reset a student's app password
Students and parents log in to the NextKick app with the email on their profile. Their temporary password is the part of that email before the @ symbol.
Go to Accounts → Profiles and open the student's profile.
On the Member Info tab, click Password Reset. It's next to Edit.
The password goes back to the part of their email before the @. For example, if the email is [email protected], the new password is alex.kim.
Tip: Family members share one email and the same app login. A reset changes the password for everyone in that family.
FAQ
Why can't a staff member log in?
Check their status in Staff → Staff Members. Inactive staff can't log in. To let them back in, open their staff profile and change their status to Active. Also check that they're using the email you added them with.
How do I log out?
Click your profile picture at the top right, then Log out.
A student says the app login doesn't work. What should I check?
Make sure they downloaded the student app, not the version labeled "Admin." Then check the email on their profile, and reset the password if needed.
Do family members need separate logins?
No. Family members share one email and the same app login.
Can I see what a student sees without their password?
Yes. On their profile, click Manage member → View Member App. See How to Customize and Preview the Student App in NextKick.