NextKick

Find out why autopay stopped for a student: Auto Invoice, payments used up, a pause, failed payments, autopay ended, or a membership that ended.

Why Isn't a Student Being Charged?

Which option to use when a family asks to skip a month, change their amount or billing day, pause, pay early, switch plans, update their card or cancel.

How to Handle Common Billing Requests

Find failed charges in Transaction Errors, get a working card or bank account on file, apply it to the student's memberships, and collect the missed payment.

How to Fix a Failed Payment

Use Payments → Memberships to see every student's amount, payment method and next charge date, check full payments, and export the list to Excel.

How to See Upcoming Autopay Charges for All Students

Find eStore orders, update their status from payment to pickup, and cancel and refund an order.

How to Manage eStore Orders

Add or deduct store credit on a member's account, use it to pay, and see every change in the credit history.

How to Use Store Credit

Parents and students can add a card or bank account in the NextKick app and choose whether their autopay uses it.

How Families Update Their Card in the Student App

Set up card and ACH payments, send payment update links, and set each student's contract dates, payment dates, sibling rates and add-on memberships.

Payment Setup & Membership Management Guide

How autopay works with memberships, what happens when a card or ACH payment fails, and when you need to update a payment method yourself.

How Autopay Works & What Happens When a Payment Fails

Use revenue types to sort your income into categories like memberships, testing and events, and add your own custom categories.

Revenue Types: Track Your School's Income by Category

Add a convenience fee to card and bank account payments, and charge late fees automatically on overdue invoices.

Convenience Fees and Late Fees

Change a member's autopay amount, tax, convenience fee, frequency, next payment date or number of payments.

Edit a Membership's Autopay Billing Schedule

Auto Invoice emails members an invoice before each payment is due, and makes it easy to track cash, check, Zelle and Venmo payments.

What Is Auto Invoice? How It Differs from Autopay

Connect Stripe to accept bank account (ACH) payments, collect members' bank details, and handle failed ACH payments.

Accept Bank Account (ACH) Payments

Use coupons to give sibling, family, early-bird or promo discounts on events and belt testing.

Sibling, Family & Promo Discounts for Events (Using Coupons)

Create coupon codes to discount memberships, events, testing and products, with usage limits and expiry dates.

Coupon Codes: Create and Manage Discounts at Checkout

Refund a paid invoice in full or in part, or void an unpaid one, and what each can't undo.

How to Refund or Void an Invoice in NextKick

Charge many members the same amount at once, such as a uniform fee, a tournament fee or a field trip, instead of creating each invoice one by one.

How to Create Bulk Invoices

Send members a secure link to add or update their card or bank account, one student at a time or many at once.

Send a Payment Update Link

NextKick allows you to process one-time payments for both existing students and individuals who are not registered in your school.

How to Make a One-Time Payment in NextKick

To connect your payment processing service with NextKick, please complete the appropriate BLUU application below.

How do I connect a payment provider?

If a student has been marked as a Former Member but still has an outstanding invoice, it may be because the invoice was created before the student’s status was updated.

Why Is a Former Member Still Receiving Invoices?

NextKick allows you to manage memberships for students who pay directly at your school instead of using automatic online payments.

How to Set Up Memberships for Cash, Check, or Other In-House Payments

Ben Ryoo

Zina Kim

Autopay, invoices, refunds, payment methods, and how money moves through NextKick.

Billing & Payments

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