The NextKick Admin app puts your NextKick admin on your phone, so you can run your school from anywhere, not just from the front desk computer. The app also works on tablets, including iPad, so it works well at your front desk. This guide shows how to download the app, log in, turn on alerts, and when to use a different app instead.
Before you start
You need a NextKick admin login: your owner account or a staff account. The app uses the same email and password as school.nextkick.ai. See How to Log In to NextKick and Reset a Password.
To give staff access, add them first in Staff → Staff Members. See How to Add Staff and Set Their Permissions.
Students and parents use a different app, the NextKick student app. See How Students Download and Log In to the NextKick App.
Step 1: Download the app
On your phone, go to nextkick.ai/admin-app-download and choose your platform.
Or search for NextKick Admin in the App Store (iPhone and iPad) or on Google Play (Android).
Install the app.
Tip: Make sure you install NextKick Admin. The app named just NextKick is the student app for families.
Step 2: Log in
Open NextKick Admin.
Enter the email and password you use for school.nextkick.ai.
Tap Login.
New staff members get a temporary password by email when you add them. They log in to the app with their email and that temporary password. If the email doesn't arrive, ask them to check their spam folder.
Staff whose status is Inactive can't log in. The app follows each staff member's permissions, the same as school.nextkick.ai: they can open only what the Access Control tab of their staff page allows. See Staff Permissions: What Each Access Control Setting Covers.
Forgot your password? Tap Find Email / Forgot Password on the login screen and follow the steps in the Forgot Password window. It works the same as on school.nextkick.ai.
Step 3: Turn on push notifications
Push notifications are how the Admin app tells you what needs your attention. They go to every staff member who is signed in to the app with notifications on.
Allow notifications when your phone asks.
When the Notification Settings window opens on the home screen (Allow setting up push notifications), switch it to On. It keeps appearing until you turn it on.
If you said no earlier, turn notifications back on for NextKick Admin in your phone's settings.
Here are a few of the alerts you'll get:
Alert | When |
Today's Schedule | Every day at 10 AM, with the number of classes and events and when the first one starts |
Unsigned agreements | Each morning, listing members whose membership agreements aren't signed yet |
Membership ending tomorrow | After a member's 7th failed card payment in a row, so you can reach the family before the 8th and last attempt |
New lead or member sign-up | When someone signs up on your website, through SideKick, or at your kiosk |
New chat message | When a member sends your school a chat message |
For the full list, see Emails and Alerts Your School Receives. Every push notification also shows under the bell in the top bar of the admin on a computer, for 30 days.
Step 4: Manage your school from your phone
You can handle your school's day-to-day work in the app instead of at the office, for example:
Look up a student's profile, membership and attendance in Accounts → Profiles.
Take payments, and follow up on failed ones in Payments → Transaction Errors.
See today's classes, events and belt tests in Calendar.
Message students and parents in Communications → Messages.
Check how your school is doing in Reports.
The home screen opens with Member Overview. Scroll down for cards such as Schedule, Payment Errors, Overdue Invoices and Expiring Memberships. Tap the menu icon at the top left to open the full menu.
Tip: The app and school.nextkick.ai use the same school account, so a change you make in one shows in the other.
Which app to use
Who | What they do | Where |
You and your staff | Manage your school and get staff alerts | NextKick Admin app, or school.nextkick.ai on a computer |
Students and parents | Book classes, check in, pay and follow their progress | NextKick student app. See How Students Download and Log In to the NextKick App. |
Students at your front desk | Check themselves in, including with face recognition | The kiosk on a front desk tablet or computer. See How do I set up the front desk kiosk? |
Face recognition check-in runs on the kiosk only, not in the Admin app. See How to Set Up Face Recognition Check-in.
For belt test scoring (Testing Evaluation System) and promotion certificates, use the app on an iPad, or the admin on a computer at school.nextkick.ai. These screens are too small on a phone.
Tip: To leave Self Check-in mode in the app, close the app completely and open it again.
FAQ
Can my staff use the Admin app?
Yes. Each staff member logs in with their own staff account and sees only what their Access Control settings allow. Add them in Staff → Staff Members first.
Does it work on a tablet?
Yes. The app works on tablets, including iPad and Android tablets.
I'm not getting notifications. What should I check?
Make sure you're signed in to NextKick Admin and that its notifications are allowed in your phone's settings. If the Notification Settings window appears on the home screen, switch it to On. You can also check the bell in the admin on a computer.
A parent downloaded NextKick Admin by mistake. What should they do?
Ask them to install the NextKick student app instead and log in with the email registered with your school.