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How to Sell eStore Items at the Front Desk

Sell uniforms and gear in person: take the payment from the student's profile, let families buy in the student app or an eStore form, and finish the order.

Written by Ben Ryoo

You can sell uniforms, gear and other eStore products at your front desk in three ways: take the payment yourself from the student's profile, have the family buy in the student app, or share an eStore form. This guide shows each one, and how to finish the order when they take the item.

Before you start

Option 1: Take the payment from the student's profile

This is the quickest way when the family is standing at your desk.

  1. Open the student's profile and click the Invoices tab.

  2. Click Add Payment.

  3. For Revenue type, choose eStore.

  4. Click Select Product and choose the product. In Select Option, choose the option, such as the size. Change the quantity if needed, then click Select.

  5. Choose how the family is paying, such as Cash, and click Pay Now.

NextKick creates the order in eStore → Orders and lowers the product's stock.

Option 2: The family buys in the student app

If the family has the NextKick student app, they can buy the item right at the desk. In the app, they open E-Store, choose the product and its options, such as size or color, and check out. To pay at your desk, they choose In-House Payment.

The purchase shows up as an order in eStore → Orders.

Option 3: Share an eStore form

An eStore form lets anyone buy your products, including people who aren't students. Buyers choose the options and quantity themselves. Share its link, or display its QR code at your front desk for buyers to scan.

  1. Go to Marketing Tools → Forms and click Add new form.

  2. Choose eStore Products and click Continue.

  3. Select the products to sell. To let buyers pay at your desk, turn on Allow Cash Payment. Their order starts as Payment Pending until you record the payment.

  4. Click Save.

  5. Open the form, click Share, then copy the link or download the QR code.

For every form setting, see How to Create a Sign-up Form.

After the sale: finish the order

Go to eStore → Orders and open the order. Its Order Status shows where it is.

If it shows Payment Pending, the family chose to pay at your school. You can move the order forward only after it's paid.

  1. Click the number under Invoice No. to open its invoice.

  2. Click Pay Now and record the payment, such as cash or check. The order changes to Payment Completed.

Once it's paid, click the next step under Order Status: Order Confirmed, then Pickup Available. When they take the item, click Pickup Completed.

The Orders list shows each item with its options, such as Uniform (White: M), and a Quantity column, so you can hand over the right size without opening the order.

To cancel an order that hasn't been paid, void its invoice. Voiding also puts the items back in stock.

eStore sales are recorded under the eStore revenue type automatically. See Revenue Types: Track Your School's Income by Category.

Tip: You can add your own product categories with Manage Categories on the eStore → Products page. Families see the same categories, in the same order, as filters in the student app.

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